General commercial terms and conditions
General commercial terms and conditions
The Service Provider
The service is provided by
ET SLOVAKIA s.r.o., Jasovská 39, 851 07 Bratislava, Company Identification No. (IČO): 31361439, VAT ID no.: SK2020352609
and
AUTOFIS, s.r.o. Grobská 16, 900 23 Viničné, Company Identification No. (IČO):35822970, TIN:2021596929.
Ordering the service
- The Customer (the party who places an order) shall send an electronic request to book a car lot through the web page www.zaparkujem.sk or via a travel agency or an agency which is the Service Provider’s contractual partner.
2. Based on this application, the Service Provider ensures a free parking space measuring 5 m x 2.5 mfor the customer. This car lot shall be ensured only in case that the Customer receives “a Confirmation of Booking”, which shall be sent by the Provider to the e-mail specified in the request for a car lot. The Party who places an order must produce such confirmation when entering the car lot. Should the Customer fail to produce it, the Service Provider may refuse to provide the Customer with the service.
Change or cancellation of the ordered service
The customer can change or cancel the ordered service at any time, but no later than 24 hours before arriving at the parking lot free of charge on the website https://zaparkujem.sk/booking/search. If the order is not cancelled or the order is cancelled within 24 hours. the customer is obliged to pay the full amount of parking specified in the ordered service.
The payment for the provision of service
The Customer shall make a payment for the service provided in one of the following ways:
1. In cash when entering the car park in accordance with an effective price list, which is published on the web page www.zaparkujem.sk.
- The payment made via a travel agency or an agency (an intermediary). In case of the service ordered via the travel agency which is the Service Provider’s contractual partner, the Customer shall pay for the service provided a required amount directly to the travel agency (to the intermediary), and upon doing so, the payment shall be considered made.
- Payment by credit card when booking via the website www.zaparkujem.sk/booking
The subject-matter of the service provided
The subject of the provided service is the rental of a 5m x 2.5m parking space in the service provider's building for a vehicle up to max. 3.5t. The provider is not obliged to park a vehicle with a larger size, unless the customer orders it from the provider or warns him about it when ordering. By sending the “Confirmation of Booking” and after the Customer produces such Confirmation, the Service Provider undertakes to ensure a vacant single car lot on the Service Provider’s premises within the time specified in such confirmation. The Service Provider is not liable for a theft of vehicle or of automobile furniture, and a damage done to the vehicle by a third person or Force Majeure. The price for the provision of service does not include an insurance for the afore mentioned cases.
The transfer to/from the airport
The Service Provider shall ensure that the customer is given a transfer to the airport and back from the airport to the car park. From 7:00 a.m. to 10:00 p.m., the transfer is free. This is a bonus for the Customer. Between 10:00 PM and 7:00 AM, the transfer is charged according to the price list. The transfer shall be conducted only to airport Letisko M. R. Štefánika Bratislava and back. The Party who places an order must indicate the number of persons (4 persons per reservation at the maximum) when filling in a reservation form. The Provider shall ensure the transfer to the airport no later than by 30 minutes after the Customer arrives to the car park. The time of the transfer from the car park to the airport is approximately 5 minutes depending on a traffic situation. The Service Provider is not liable for any delay caused by the Force Majeure or an unpredictable situation such as a traffic accident, road impassability, road closure by the police etc. The Party who places an order is not entitled to receive any compensation of the damage suffered due to the transfer delay caused by the afore mentioned reasons. When giving a transfer from the airport to the car park, the Service Provider shall ensure that the vehicle intended for transfer is driven in front of the Customer within 10 minutes at the place specified in advance. The Service Provider’s vehicle shall be driven to the place about which the Customer shall be informed during his/her transfer to the airport.
Taking over the vehicle by the service provider and the service customer
The service provider may request the car key from the client when taking over the vehicle, if the parking situation requires it. In this case, the vehicle can be parked during the parking period. The customer of the service when picking up the vehicle at the parking lot is obliged to present a document from the vehicle if requested by the parking lot service.
In Bratislava, on January 1, 2024